My poor laptop is a workhorse. If it were a person, it would be getting hours and hours of overtime each week and taking Ritalin to deal with all of the multi-tasking I put it through. At the moment, I have six windows of Firefox open, with a total of 17 tabs displaying 17 different websites. It's no surprise, then, that the laptop is starting to show signs of wear: crashing occasionally, random errors, and a slooooow processing speed at times.
Mom Central offered me the chance to try out Norton's PC Tune-Up service, where an expert works with you remotely to make sure your computer is running as well as it should be. It's really an easy process. I called the toll-free number, and then the Norton expert walked me through the steps to set up a secure connection between his computer and mine.
I'll admit I wasn't sure how much they could do remotely, but he did find a few places where my computer was running inefficiently - mostly too many background processes running by programs that didn't need to be eating up RAM. The technician suggested several things that I already knew how to do (as a blogger, I know my way around a computer a little bit), but he did have several ideas I haven't considered before. And he was far friendlier than I expected - no "my knowledge is superior" attitude.
Since our chat, my laptop is running better and I haven't had a crash. While it's not as spry as a shiny new laptop, I'm hoping I bought myself another year or two of time before I need to consider a replacement.
If you're not computer savvy, or just aren't sure where to begin with a slow or uncooperative computer, the Norton PC Tune-Up service can assist in getting your system working with you instead of against you.
Try it out! I've got three Norton PC Tune-Up codes to give away to three separate winners. The code will give you one free tune-up for your computer. To enter, leave a comment on this post between now and December 5, 2008 at 11:59PM EST. Winners will be picked via random drawing after Dec. 6.